Privacy policy

Last updated: September 26, 2026

Bristle & Paw operates this store and website, including its content, products and services. Shopify powers our store and helps us provide these services. This Privacy Policy explains how we collect, use and disclose personal information when you visit our website, place an order or communicate with us.

Information we collect

Depending on how you use the site, we may collect contact details, billing and shipping information, payment and transaction details, account information, communications you send us, device and browser information, IP address and information about how you use the site.

How we use information

We may use personal information to process payments and orders, provide shipping and customer support, manage returns, prevent fraud, improve our products and services, comply with legal obligations and send marketing communications where permitted. You may unsubscribe from promotional email using the link in the message.

How we disclose information

We may disclose information to Shopify and to service providers that support payment processing, fulfillment, shipping, analytics, advertising, customer support, security and other store functions. We may also disclose information when required by law, to protect our rights or users, or in connection with a business transaction.

Advertising and cookies

We and our partners may use cookies and similar technologies to operate the site, understand site activity and show relevant advertising. Depending on where you live, you may have the right to opt out of the sale or sharing of personal information or its use for targeted advertising. You can submit an opt-out request through our Data Sharing Opt-Out page. Where required, we also honor recognized browser-based opt-out preference signals.

Shopify

Shopify processes information about your access to and use of our store. To learn more about Shopify's privacy practices and available rights, visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Data retention and security

We retain personal information for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes and enforce agreements. No method of transmission or storage is completely secure, but we use reasonable safeguards designed to protect personal information.

Your rights

Depending on where you live, you may have rights to access, correct, delete or receive a copy of your personal information, or to object to or restrict certain processing. These rights may be subject to legal exceptions. We may need to verify your identity before completing a request.

Children

Our services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

International transfers

Your information may be transferred, stored and processed outside the country where you live. Where required, we rely on recognized legal transfer mechanisms.

Changes to this policy

We may update this Privacy Policy to reflect operational, legal or regulatory changes. We will post the revised policy here and update the date above.

Contact

For privacy questions or requests, contact us through our Contact page.